News | BSHAA

Customer Care Scheme 2018-19 annual report

23 May 2020

The Customer Care Scheme has published its Annual Report for 2018/2019 which outlines the complaints received during the year, how they were handled and the outcomes. It also includes a useful Lessons Learnt section to help members identify areas...

BSHAA statement on remote hearing care

15 May 2020

BSHAA is urgently working towards guidance that supports and encourages innovations that enable a safe, effective and consistent approach, offering open access to hearing care for as many as possible. This will inevitably involve ways of remote...

COVID-19 –BSHAA member Survey Results

11 May 2020

Between 15 and 18 April, BSHAA surveyed our members to find out more about the impact of Covid-19. Thank you to the 347 members who completed the survey. The survey was based on one compiled in the US by Karl Strom from The Hearing Review and was...

Recording: Covid-19 guidance webinar (5 May)

07 May 2020

On 5 May, AIHHP, BAA, BSA and BSHAA held a joint webinar to update members on the revised Covid-19 guidance that was published on 1 May. Leaders from all four bodies were joined by Peter Rea, the president of the British Society of...

Additional support and advice on new joint guidance

04 May 2020

Additional support and advice If you are unsure about changes you should make to operate within the new guidance published on 1 May, BSHAA members can contact us at covid19help@bshaa.com for additional support and confidential advice...